Questions to Ask a Prospective Virtual Assistant #2: What are your fees?
Continuing with the Questions to Ask a Prospective Virtual Assistant series:
Question # 2. What are your fees?
It can be hard to avoid price-shopping when you’re a business on a budget (and who isn’t, really?). While it can make sense to do so when it comes to some business expenses, in this case, the answer to the question should not be the deciding factor in which virtual assistant you choose to work with. The fact is, you’re going to need to know how much it will cost you each month to work with your virtual assistant but ultimately, the point of utilizing a virtual assistant is to make more money by freeing you up to spend more of your time on billable hours, and less time on the administrative, development and marketing aspects of your business. In the right circumstances, with the right VA, that’s exactly what will happen.
As you gather pricing data from the various virtual assistants you speak with, bear in mind this famous quote: “If you think it’s expensive to hire a professional to do the job, wait until you hire an amateur.”
Price points can vary wildly in the virtual assistant industry, especially if you include the offshore ‘virtual assistant call centers’. But it’s important to realize that a truly professional virtual assistant, with the skills and experience you need to actually take your business to that next level, charge between $25-$40 hourly. While a $4 an hour “VA” may seem appealing, it could actually end up costing you a lot more than you realize.
Weigh your budget against the virtual assistant’s experience, abilities, and professionalism. What could take an inexperienced VA an hour might take an experienced VA less than 10 minutes, depending on the situation of course. Oftentimes, when a choice is made based solely on price, you’ll wind up back at square one, hiring the more expensive virtual assistant to redo the work or worse, to fix issues caused by going with the ‘cheaper’ option.
All of this is not to say that a virtual assistant has to be expensive to be good. Ask the question with all of this in mind, and use due diligence when making your final decision.