The Virtual Assistant Industry | A Network of Professionals

The Virtual Assistant Industry | A Network of ProfessionalsThe Virtual Assistant Industry is a vast network of professional entrepreneurs engaged in helping your business meet its goals for growth, increased revenue, online branding, image and exposure. We are your long term vested partners who are truly part of your team, your daily business operations and your second pair of hands and eyes to ensure everything is successfully managed to your satisfaction.

My personal network is comprised of amazing women, dedicated virtual assistants, who are so willing to help one another, answer questions, provide assistance, referrals or even brainstorm. There aren’t too many industries with such a tight group of people who don’t fear competition or sharing of information. The client/virtual assistant relationship is based upon many different factors for each individual partnership and there must be a resonance along with the skill set to make them a cohesive productive team. Speaking from experience, my clients and I all work well together – communication, feedback and accountability are key components for success. Being in business since 2002, I have been very fortunate to engage with some amazing entrepreneurs. I think I learn as much from them, as they do from me. I hope so anyway.

Choosing to delegate is not always an easy step because you feel you are giving up control, but when you partner with an established virtual entrepreneur, you are choosing someone who is in business for themselves and know what it takes to succeed. The 365/24/7 mentality of a driven business owner will have a greater impact on your success, than an offshore call center who has one off task managers. Give careful consideration to your long term needs, your goals and what you expect from your delegatee. Established virtual assistants go above and beyond the request. We are always “on” in terms of your business. A task manager does that one task and nothing more. You may be asking about price and cost effectiveness. Just remember the old adage, “You get what you pay for.” Value, effort, dedication and commitment are priceless.
Tips to help you find a virtual assistant

Twitter, Facebook and LinkedIn are just three of the online platforms to help you find the perfect virtual assistant for you and your company. Due diligence is very important and shouldn’t be a shortcut to save time because in the long run, it will cost you.

  • Ask questions about their business, history, why and when they got started
  • Review their website/blogs
  • Request writing and portfolio samples
  • Follow and engage with them on social media
  • Watch their writing style and shared content
  • Are their emails professionally written?
  • What software and tools do they use, both online and off?
  • Do they respond to your email inquiries in a timely manner?
  • How do you perceive their online brand image?
  • What are their greatest proficiencies?
  • What are their hours and availability?
  • Do they have off hours to meet your needs?
  • Schedule a call or two
  • Did you feel a connection on the call?
  • Were they engaging?
  • Were all of your questions answered to your satisfaction?
  • Did you get a feeling of authenticity?
  • What are their strengths/weaknesses?

What attributes helped you choose your virtual assistant?

About the author: Suzie Kummins-Poirier, a.k.a AceConcierge, is a virtual assistant working with entrepreneurs and Suzie Kummins-Poirier, Virtual Assistantbusiness people who care to focus on their core genius by delegating the much-needed but time-consuming everyday tasks of managing business. With 30 years experience within corporate and working remotely with clients, Suzie has built a career supporting hundreds of business professionals in propelling their businesses to increased income and laser-sharp focus. Follow Suzie on Twitter, via her blog and on Facebook.

Virtual Assistant Information

The Virtual Assistant Information blog provides free information for small businesses, entrepreneurs, startups, executives and individuals interested in learning more about hiring and working with a virtual assistant. We’re part of Virtual Assistantville, a premium virtual assistant directory where you can find and hire a professional virtual assistant to help support your business.

Click Here to Leave a Comment Below 3 comments
Francis - 8 years ago

One Point of Your Post Cannot be Stressed, Repeated or Emphasized Enough

The most important skills an assistant, how ever experienced he may be, should bring to the table are:

1. Excellent communication skills
2. A proactive working style

As an employer, I have found the most efficient way of communication is via video from an employer to virtual assistant and via daily presentations sent from the assistant to the employer.

The presentations also can contain visual material to quickly allow the employer to save time with his communication.

About working proactively, this will set you apart from the hundreds of other virtual assistants who might be in your network, but also can be direct competitors.

If you’re the type of a person who can present solutions or proposals for improvement to your employer without being asked to, this will get you in the next level.

Else I really liked your list of questions an assistant should ask his employer.

Very useful.

    Virtual Assistant Information - 8 years ago

    Thanks for your comment Francis, bear in mind most professional virtual assistants are independent contractors (not employees) – so while it may boil down to semantics when it comes to a blog post/comment, when it comes to the IRS and business relationships it’s very important to make the distinction.

    And you’re so right, great communication and a proactive working style cannot be overemphasized – these two qualities are the difference between a rockstar VA and a mediocre one.

      Francis - 7 years ago

      It’s true that there is a difference between an employee and a contractor. There is a reason why I tend to mix the terms up from time to time (without meaning any ill-will).

      You should treat your employee like a business partner. If you have this sort of respect for your partner, it shouldn’t matter if he is an employee or a contractor.

      This sort of respect and trust that comes along with it shines. And does wonders for nurturing those qualities (like proactiveness) that come along often only when there is mutual trust and the courage for trying out new things.

      I never found another way to “build” these “rockstar” qualities. But I would be hugely interested in learning from others about it!


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